B2B solutions for US outreach labs

Everything your lab needs to run B2B.

Run your B2B on one proper system, so you and your facilities work well together.

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Trusted by 2500+ labs, 150+ in the US
G2 Medical Lab LeaderG2 LIMS High PerformerG2 LIMS Momentum LeaderCapterraSoftware Advice
All Clear HealthcareALC DiagnosticsAmplicon DxEpic WaveTriangle MolecularUS Medical LabsNorthStar PathologyMeridian Labs

What your facilities get

Client portal dashboard and phone view

Your portal, your brand

One screen per facility, on the web and on a phone, with your logo on it: final reports, criticals, recollections and what the lab needs from them.

Paper requisition and digital order both becoming an order

Orders from their EMR, or from paper

HL7 orders from PointClickCare, MatrixCare, Kipu, NextGen, eClinicalWorks and more. The facilities still on paper go through AiReq.

Report delivered and opened, with the timeline

Results delivered their way

Into the EMR, printed at the facility the moment a report is released, in the portal, or by fax with a log. Criticals called and noted on the report.

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See it in the product

See the product, screen by screen.

The portal your facilities log into, how you set them up, the call-outs your team works and the pickups you run. Click a tab, or let it play.

CrelioHealth client portal dashboard
Drawings of the live screens, in the site's style. Real screenshots replace them once captured on UAT.

Prefer a guided walkthrough on your own facility list?

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Connected to the systems your facilities already use

Orders in and results out by HL7. Billing to your billing vendor by DFT. Reportables to the state. A pre-built connection is what makes a new facility a days-long setup instead of a project.

PointClickCare
MatrixCare
Kipu Health
Alleva
athenahealth
NextGen Healthcare
eClinicalWorks
Lifepoint
Experity
DrChrono
Cerner
Quest Diagnostics
Labcorp
Kareo
ELLKAY
etherFAX
RingCentral
California Department of Public Health
Texas DSHS
Nauticalogo to add

See all 100+ integrations

Less phone, less fax,
fewer surprises

What changes for the lab once every facility is on the portal and the EMR is connected.

One connection per facility, then it runs

Orders arrive with the patient, the tests and the diagnosis code already in them. Results go back without anyone retyping.

  • Orders in by HL7

    From PointClickCare, MatrixCare, Kipu, NextGen, eClinicalWorks, LifePoint and others. An add-on from the EMR comes through as an update, not a rejected message.

  • Results out the same way

    Final results and amendments file into the facility's chart. Reportables go to the state. Charges go to your billing vendor by DFT.

  • Reference work both ways

    Send-outs to Quest, Labcorp or a sister lab with a manifest, and results back into the same order.

CrelioHealth connected to EMRs, middleware and reference labs

Your portal, your brand

A facility should never see our name. The portal they log into, the email that says a result is ready and the report they print all carry yours.

A client portal login page carrying the lab's own brand

  • Your login page

    Your logo, colours, side banner and links on the client portal login, so the portal is part of your service, not a vendor's.

  • Your name on every email and report

    Result and notification emails go out white-labelled from your lab. Report PDFs and labels follow your format.

  • Full white-labelling when you want it

    For labs that want the whole system under their brand, we offer full white-labelling. Ask us on the demo.

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Pickups and draw lists

From the facility's order to the tubes on your bench

Order
  1. 1

    Order

    The facility's order is in the system, from its EMR or the portal, before anyone draws a tube.

  2. 2

    Manifest

    Accessioning creates the pickup manifest per facility and emails it the day before. From November.

  3. 3

    Draw

    The phlebotomist sees only their facilities' draws, notes refusals and signs. The nurse co-signs.

  4. 4

    Pickup

    Dispatch plans the stops and the trip and assigns the pickup partner. Samples show as in flight.

  5. 5

    Receive

    The lab receives against the manifest. Nine of eleven shows as nine of eleven, and the facility hears about the two.

  6. 6

    Result

    Results go back to the facility's EMR, its printer and the portal, with criticals called first.

Draw, pickup, receive: one record, start to finish

Today a phlebotomist finds out what to draw when they reach the building. Here the draw list, the pickup and the receiving are the same record.

Draw

The phlebotomist opens the facility and sees only its pending draws, with vial counts and tube type, notes refusals and signs. The nurse co-signs. Draw lists from November.

Pickup

Dispatch assigns the trip and the pickup partner, stop by stop, recurring or one-off. The lab sees what is in flight before it arrives. Trips and stops live today.

Scanning a sample tube into a batch

Receive

Scan the batch against the manifest and it is received, labels printed, audit trail kept. What did not arrive is visible, not discovered at the bench. Receiving live today, manifest from November.

Also in the box

Emails and reports in your lab's name

Bulk report printing

Notifications by kind: final, critical, recollection, action

A live dashboard per facility

Rejection reports to the facility (Nov)

Fax with a log

Built for the facilities you serve

Nursing homes

Nurses order in PointClickCare or MatrixCare and check pendings there. Results file back to the chart and print at the station.

Behavioral health and rehab

Counselors and front-desk staff order tox and infectious-disease panels from Kipu or the portal; physicians read results.

Physician practices

Routine blood work by HL7 from the practice EMR, results back the same way, under your lab's name.

Hospitals

Send-outs with a manifest, results and amendments back by HL7.

Other labs

Reference work from other labs, with their own portal login and rejection reports.

Designed for Clinical Environments.
Secured for Enterprise Scale.

Responsible AI

AI that keeps clinicians in control

  • AI ResponsibilitiesYour data is never used to train public AI models
  • AI ResponsibilitiesAI only accesses the data needed for each task
  • AI ResponsibilitiesLabs own and control their AI outputs
  • AI ResponsibilitiesClinicians review & approve AI-assisted results
HIPAA ISO SOC2 GDPR

Compliance

ISO 27001:2022 certified. SOC 2 aligned controls. HIPAA and GDPR aligned practices.

Data Protection

High level encryption in transit and at rest.

Infrastructure

Secure cloud access for teams worldwide, with continuous monitoring.

Access Control

Role-based access, SSO, and scoped permissions.

Secure Integrations

Secured HL7, FHIR, and API connections.

Audit Trails

Every user action and result change is logged with who, what, and when.

What US labs say

2,500+ labs on CrelioHealth, 40M+ tests a year, 100+ ready integrations.

Patient experience and B2B customer experience have improved a lot after using CrelioHealth. Also, there is white-labeling of emails and SMS, making it easier for us to give a quality experience to our patients.

Raazi Clinical LaboratoryUSA

We needed a cloud-based LIS system to track and report patient clinical test results, store and track samples, and review research-related results. Crelio is able to address all these needs.

Jessica A. Administrative Laboratory Director, USA

One of the things I appreciate most is how easy it was to implement. Being cloud-based, the setup was quick and straightforward, requiring minimal resources on our end. The integration process with other platforms has also been fast and painless, allowing us to get up and running without disruption.

Wilson P. In-house IT, USA

CrelioHealth LIMS helps improve the laboratory sample workflow in a modern way. The support team integrated all lab equipment, controls, and systems (barcode readers) to work seamlessly. Additional features requested are never denied and are always implemented in a timely manner.

Maggie O. Lab Director, USA

Crelio LIS is easy to use. The customer support is very helpful and always responsive. We have added 4 panels to our Molecular department, and each time it was a simple, quick process. I use this system every day as a Lab Manager, Accessioner, and Molecular Technologist. The QC features are helpful for monthly QC audits. The system was easy to integrate into our machines (Indiko, Bio-Rad, and LCMS).

Sienna B. General Laboratory Manager, USA

This LIS is very user-friendly and easy to use. It is easy to navigate, easy to enter results (manually if needed), easy to register, easy to order tests, and easy to modify, add, and delete. The Crelio team has given us complete support whenever I need it. They are easy to understand, hold my hand, and walk me through everything.

Karen G. Medical Technologist, USA

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Your outreach
questions, answered

No. Facilities keep ordering in their EMR. We take HL7 orders from PointClickCare, MatrixCare, Kipu, NextGen, eClinicalWorks, LifePoint and others, and results go back the same way. Facilities without an EMR order in the client portal.

Yes. Your logo, colours, side banner and links on the login page, and your name on every result and notification email. Labs that want the whole system under their brand can have full white-labelling.

Yes. Finished reports print automatically on the facility's own printer as they are released, so the nursing station has them without logging in. The portal, the EMR and fax carry the same report.

Scan them. AiReq reads the requisition and creates the order for your team to check, so a paper facility does not mean retyping at the bench.

A rejection report PDF and, if the facility is integrated, an HL7 message with the reason and a request to reorder, on the same accession. Tests the lab quietly corrects are dismissed in-house and never reach the facility.

Upload their NPI numbers. We create the facilities and referring providers from the NPI registry, you fix anything inline before creating, and you bulk-update users and settings afterwards.

See the portal with your logo on it

A 30-minute demo on your own facility list: the branded portal, results landing in the EMR and at the station, and the pickup manifest. We send the one-pager after.

Book a demoSee pricing