patient experience

A Step Towards A Better Patient Journey

Enable high-quality and exceptional patient experience with CrelioHealth's advanced solutions for registration, billing, payments, reporting & much more!

Enhance Patient Management

Reduce Redundant Work

Redundant Work

Save efforts & errors on manual & wrong entries and manual record searching right from patient appointment booking, payment collection, to report delivery and beyond.

Easy Patient Portal

Patient Portal

Offer seamless booking experience, traceability to see the progress of lab tests, updates on offerings, previous medical history and storage using a secure patient login on the web and mobile patient portal.

Build Patient Trust

Patient Trust

Establish real-time communication about your value offerings & updates with your patients and stay connected with them to maintain customer loyalty & boost trust.

improve the patient booking experience

Improve The Patient Booking Experience

Offer smart & multiple booking options to your patients with customizable features & benefits, easing the patient registration process throughout while consuming less time than ever.

Self Registration

Self Patient Registration Through Kiosk Mode

Prevent long queues at the waiting room and repetitive work at the front desk for patient registration process with self registration using QR code scanning at your lab, referral centers & clinics.

Unique slot availability

Unique Slot Availability

Allow unique slot bookings for all centers with easy & customizable controls to schedule appointment for specific booking time, showing holidays, half days and working hours at patient bookings. With unique slot availability option in our online patient booking system labs can know your orders in advance, improve management and plan capacity accordingly.

Capture medical history

Capture Medical History Of Patients

Maintain clinical compliance with reduced redundancy at registrations by auto-capturing medical history of patients with digital TRF, insurance history and other key documents.

seamless offline and online payment experience

Seamless Offline & Online Payment Experience

Offer faster and convenient payment options for patients at lab or home collection visits.

online payment integration

Online Payment Integration

Out of the box payment gateway integration with zero effort to ensure easy & cashless transactions at test bookings for all type of orders.

POS machine integration

POS Machine Integration

Accept card payment transactions quick & conveniently that reflects directly into your system without any interruptions.

Offline payments controls

Offline Payments Controls

Improve cash payment experience with complete discount control.

dedicated patient portal and patient communication

Dedicated Patient Portal & Patient Communication

Digitize the post booking experience with automated communication & notification to prevent longer waiting time for report collection.

dedicated patient portal app

Dedicated Patient Portal & App

Allow patient to view their reports easily through a secure patient portal accessible on the web or on the patient app. The portal also allows patients to store bills, insurance papers, discharge papers & essential health based documents easily.

automate communication to patients

Automate Communication To Patients

Automate communication to patients with appointment reminders, test status alerts, payment notifications, messages about bill dues. Our patient communication platform also enables you to deliver reports online all through WhatsApp integration, SMS and emails.

patient trends

Patient Trends

With health history and clinical records, enable patients to understand the changing health trends with color coded explanations.

simplify patient acquisition at scale

Simplify Patient Acquisition At Scale

Keep your patients actively engaged through value offerings, targeted outreach and personalized services to increase patient satisfaction and retention.

enable promotions

Enable Promotions

Improve your lab’s online presence by running easy-to-setup personalized & specialized healthcare package using a shareable link on various online communication channels, social sites and even WhatsApp.

website store integration

Website Store Integration

Configure your lab’s website into a store with ease using custom themes, color codes and slot control options. Easily collect payments online and orders in bulk from your website.

automate feedback management

Automate Patient Feedback Management

Auto-collect patient feedback through report footer links, apps and more to improve service delivery.

What's More In Our Patient Experience Management?

lab report localization


Localize your service delivery using report delivery with language support e.g. RTL option with Arabic language support is available for countries located in the middle east.

themes and whitelabeling


Enable branding by selecting custom themes suitable for your business along with color codes that support your brand. Use white-labeling options for reporting, messaging and other business communications.

other benefits for patient management

Benefits Of Patient Experience Platform

  • govt portal integration
    Government Portal Integration
  • smart report
    Smart Reports
  • secure patient registry
    Secure Patient Registry
  • creating secure health ID's
    Creating Secure Health IDs
  • trends report
    Trends Report
  • consent based sharing & deletion
    Consent Based Sharing & Deletion
testimonial quotes
testimonial bg sahpe

What Our Customers Often Say

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Enhance Patient Care & Satisfaction With Cutting-Edge Patient Experience Management Software

Transform the overall experience of your patient journey with our most trusted digital solutions, secure communication and more. Contact us for a demonstration.