In our experience, the best thing about working with them was always having someone available to talk to and help answer questions.
Labs In 20 Countries Rate Us 4.7 Out Of 5
262 reviews on G2. 43 video stories from our customers. Pick a region to hear from labs near you.
Figures from G2. The glow marks where our reviewers listed a city.
CrelioHealth's Commitment To Customer Satisfaction Reflects In Positive G2 Reviews
CrelioHealth is a highly rated lab software provider for modern labs and healthcare organizations. We have received many positive reviews on G2, a well-known business software review site, for our platform's user-friendly interface, intuitive design, and advanced functionality. Our customers find the software easy to use and it helps their lab run efficiently. We have also received compliments for our exceptional customer support. CrelioHealth has a commitment to customer satisfaction and this shows in our G2 reviews, with many users giving the platform 4 stars or higher ratings.
4.7 out of 5 on G2
From 262 reviews, written by labs in 20 countries.
Star ratings
262 reviews98.5% rate us 4 or 5 stars
219 five-star and 39 four-star reviews. Not one review below three stars.
4.5 on Capterra and Software Advice
The same verdict on a second review network: 4.5 out of 5 from 52 Capterra reviews.
43 customer videos
Lab owners, pathologists and lab managers on camera, in 10 countries.
G2, Capterra and Software Advice ratings as of October 2026. Read all 262 reviews on G2
Trusted By 2500+ Customers Worldwide
We are a leading platform in the medical diagnostic industry, providing innovative and modern SaaS-based solutions for labs of all sizes and complexities.








Read The Review. Then Meet The Lab.
Four labs that reviewed us on G2, and then went on camera. One lab, two kinds of proof.
In Their Own Words
Lab owners, pathologists and lab managers, on camera in 10 countries. Start with the newest, or pick a region.
Find Reviews From Labs Like Yours
Reviews from G2, Capterra, Software Advice and Google. Filter by region, or by the topic that matters most to your lab.
CrelioHealth For Diagnostics - LIMS Software Reviews
276 reviews
Exceptional Software with Outstanding Support and Customer-Centered Innovation
Crelio Health LIMS is an exceptional software solution that has significantly streamlined our laboratory operations. One of the standout aspects of Crelio Health is not just the platform itself, but the incredible team behind it. The support staff is knowledgeable, responsive, and genuinely dedicated to helping users get the most out of the system. One of the things I appreciate most is how easy it was to implement. Being cloud-based, the setup was quick and straightforward, requiring minimal resources on our end. The integration process with other platforms has also been fast and painless, allowing us to get up and running without disruption. A feature I particularly value is the built-in chat support. Having the ability to connect with a live person almost instantly and get quick resolutions to issues is a game-changer. It saves time and eliminates unnecessary frustration. Another major strength of Crelio Health is their customer-centric approach. They actively listen to feedback and are open to making enhancements based on user needs, rather than taking a rigid, one-size-fits-all approach. This flexibility and responsiveness make them stand out in the LIMS space. Overall, Crelio Health LIMS is a robust, user-friendly platform backed by a team that truly understands and supports its users
CrelioHealth LIMS: Clear Billing Reports & Real-Time Revenue Visibility
CrelioHealth LIMS provides strong financial data visibility with clear, user-wise and test-wise billing reports. Revenue tracking, invoice accuracy, and MIS reports are well-structured, which helps in auditing, reconciliation, and cost analysis. The system makes it easy to monitor collections, pending dues, and financial performance across labs in real time.
A solid choice for anyone in need of LIMS
CrelioHealth have all features a lab need, very reliable, exelent customer support, user friendly, fast, no surprises, and very secure. Thank you CrelioHealth.
User friendly
Easy to use Registration module which can be customized to business requirements. You can actually fetch patient details as well paying claims automatically to insurance companies through its integrated claim switch. The team created a custom login feature in white labelling form which is further helpful in branding the lab name and url
Excellent, Highly Responsive Customer Service
They have excellent customer service and are very responsive.
Best Lab Software for Medical Diagnostics
Communications are simpler. We have integration with LIMS with a personalized patient experience which has improved our TAT & optimized cost.
Excellent LIS Partner with Outstanding Support & Flexibility
their exceptionally rapid support response. Requests—whether operational, technical, or workflow-related—are acknowledged and addressed promptly, often with same-day follow-up. The platform itself is intuitive, well-designed, and easy to use, significantly reducing training time for staff across different laboratory sections. The mobile and web applications are smooth, reliable, and highly practical for day-to-day laboratory operations, reporting, and communication.
Very good
the stability, a lot of futures, full automation
Robust LIMS you can count on for high volume business
User friendly interface with 24/7 technical support
CEO, Triangle Molecular Toxicology LLC
There are many features to list. Some features like ICD10 codes, prescription medications not found anywhere else.
Great product with even greater support team for integration, onboarding, and use.
CrelioHealth LIMS has all the required features for a clinical diagnostic lab to track samples, allow access to providers and generate quality. The support team is available within minutes of requested help. Communication is fast and effecting, solutions to issues are resolved immediately. The software is easy to use, and implement all the given and requested features. It is easy to integrate with providers and familiarity only gets better with frequent use.
The usefulness of CrelioHealth and how it makes almost everything on a clinic process easier.
CrelioHealth is very detailed and very informative, CrelioHealth makes almost all of the processes more accessible, and it makes sure that you will get all the information that you will need. It is one of the best cloud-based LIMS available.
Prompt Support and Easy Interaction for Non-English Users
Prompt support and easy interaction, especially for non-English users.
Good and Affordable LIS
What I like best about CrelioHealth LIMS is how intuitive and easy it is to use. The interface is clean, well-organized, and requires minimal training, which really helps with day-to-day efficiency. On top of that, their support team especially Shekh Nahid Raj Zaki is outstanding—responsive, knowledgeable, and always ready to help resolve issues quickly.
Technological Excellence Underpinned by Strong Understanding of the Medical Diagnostic Services
Continuous features improvement They have a highly trained team on standby 24 hours to support users at all times. Indeed, the software is made with a thorough understanding of the laboratory processes such that it covers registration, operations, inventory, finances, interfacing and many more
Good Experience
This LIS is incredibly user-friendly and intuitive. Navigation is straightforward, entering results (even manually if needed) is simple, and the system makes it easy to register, order tests, and manage modifications, additions, or deletions. The Crelio team has consistently provided full support whenever I’ve needed it. They’re clear, approachable, and guide me through everything step-by-step. Pankaj, my primary contact and trainer, has been fantastic.
Best User Interface, Good Service & Help by Creliohealth
The patient experience and multi-center management are super easy to access and manage. The multi-center management helps us manage our finances and reports easily. Creliohealth operation management is user-friendly and any lab management can start using this easily.
Excellent service & support
The support is great and they have chat support where we can put queries anytime during the day and the team is available for help. They have customizable report PDFs. Great help received from Chandni & swaroop.
Simple and quick Onboarding
Smooth onboarding and excellent support by Rohit & Himanshu. Registration, Operation and rest modules are easy to understand. The interfacing solution is seamless and efficient.
User Friendly and Reports on the GO !!
The easy-to-use, transparent billing system, SMS to patients with links to download the reports is cherry on the top.
Affordable and responsive
This LIS is easy to use. The customer support specifically Shekh Nahid is very helpful and always responsive. We have added 4 panels to our Molecular department and every time it was a simple process and quick. I use this system every day as a Lab Manager, Accessioner and Molecular Technologist. The QC features are helpful for monthly QC audits. The system was easy to integrate into our machines (Indiko, Biorad and LCMS)
CrelioHealth LIMS is really good. The Most helpful feature of the software is the operations view where we can easily check the status of each result.
Truly by far the best software experience we have ever had. From the implementation too. In our experience, the best thing about working with them was always having someone available to talk to and help answer questions.
Great experience! I love being able to access Crelio from any computer and from anywhere. It allows me to perform my job better and provide quick response time to our clients/patients. So many features to choose from. I love the option of modifying the application as per your need.
Our experience has been great for our laboratory. The software improves our capabilities to provide quick and secure lab results to our patients. It benefits us by staying competitive by leveraging electronic results.
One of the Best Laboratory software for Diagnostic Industry with ease of use
LiveHealth is very user friendly software, as we can log in from anywhere and from any devices. It's easy to understood and usable for user because everything is systematic and under control. Patient communication part is super helpful and whatsapp whitelabeling options are available
New Lab
This LIS is very user friendly and easy to use. It is easy to navigate, easy to enter results(manually if have to), easy to register, easy to order tests, easy to modify, add, and delete. The Crelio team has given us complete support whenever I need it. They are easy to understand, hold my hand, and walk me thru everything. Pankaj has been my main contact and trainor, and he has been amazing.
Easy to Use Software
Affordable solution for laboratory information management and user access for our growing team.
CrelioHealth Support Review
I like the training and the content of the LIS. I appreciate the support from Rohit and Himanshu.
Good system fulfill my business needs
Accessible any tine any wehreWeb-based. Never goes down
Experience about Software.
The Complete LIMS help us for carried our business though we found batch management and invoice management helpful to deal with day-to-day workflow.
Very Useful!
Crelio Health has very helpful staff to help navigate through the system.
Great Product and world class service
Its interface was easy to learn and understand. My team and I found it easy to use and implement. The Crelio health team was very helpful and willing to customize the software to our unique needs. Their after-purchase service was also very good.
Accurate LIMS for our Laboratory !!!
The seamless experience in registration, sampling, operations and communication becomes effortless with the lab and the patients. Excellent support and training by the team.
Best Backend Supporting Team & Software
We can send reports on Easly to Customer with help of automated reporting system
I like CrelioHealth LIMS, that is more comprehensive and highly customizable with prompt staff help.
The Customizability of the system. Also the staff helping me are fast responding and knowledgeable.
Awesome customer service and user interface
Customer service and ease of use is one of the reason that we have chosen CrelioHealth.
Support and Communication is the best I have ever recieved from a SAAS provider
Its modern design and ease of use. The navigation system and the support and knowledge base available and quick turnaround times. 24-hour support system and dedicated support, and an account manager to make things personal and people-friendly.
Good Software
Integration, Operation, Dash Board, and Training were very good and very supportive.
Fast Service and Robust System
CRELIO LIMS is easy to use and the system has nice customization options.
Excellent software and also have customisation.
Recent development of customer relation is improving. Easy to use of the software.
Crelio is an amazing Laboratory software that makes patient data management simple for our lab.
Referral and organization management. Crelio allows us to track of how our doctors and other organizations offer us business.
Seamless experience
We just launched our laboratory where we were trained for about fifteen days. The training taken by Rohit Tiwari was concise. He paid attention to each team member and answered our questions thoroughly. The software provides a seamless experience and covers major areas of lab workflow. Will put in another review after using the software for a while. -Lab Director, ViLife Diagnostics.
Easy to work
Easy to work and reliable software with clouds base system.
Report Deliver Made Easy with CrelioHealth
Daily use of CrelioHealth is easy to use and the support and service is always willing to help. Reports are easy to send.
Best & Easy Lab Software
I like the support we get from Creliohealth. We like the report customization and Smart Report that helped us a lot .We like the digital reports getting to our patients in real time Email,SMS and Whatsapp.
Excellent Tailor made customised service and user friendly for all
Support from the Mr.Abhijeet ji, in the trouble shooting and online query resolution on immediate basis. This makes everyone comfortable
Experience with Crelio
Easy to use because it is web-based and easily contacted.
The Best LIMS Software on the Market
It is easy to use and customize. My team has been trained well and are able to efficiently utilize it everyday.
Great Software
User friendly, easy to use. With a lot of options to incorporate or personalize the reports. Superb Support.
Good Software for pathology work
The best thing about livehealth is its continued efforts to provide proper and stable services to its clients.
Everyone was always so helpful and willing to help!
The best part was being able to communicate with everyone through an app. What's app made it easy for me to ask my questions instead of waiting for email replies.
Dr. Tarsem Chopra Path lab
Easy to use, Customer support is fast , all the lab process is done through this software
Good support and good laboratory software
Good support and user friendly and it is also helpful to manage the lab as a manager
Very Good Software for Lab Management
There are a number of features in each step of operations. Various options to control each step.
Great company!
What I like about CrelioHelath LIMS is that it's straightforward to use. Also, what i LOVE is Wilfred and Ashley are VERY fast and respond to any questions I may have. They explain everything.
Lively and outstanding cloud based LIS
What I feel is that the CrelioHealth LIS system is very systematic and makes life easier. Perfect LIMS for small, medium and large scale laboratories and have an experienced, very good technical support team.
User friendly laboratory software
The best thing is that we have support chat box for help available at any moment. And there also whatsapp or email support Also the fact that there various updates being done weekly adding more features to the system ,making it more easier and interesting to work with.
Best software
Everything realated to the lab can be controlled using software and it gives the flexibility to make the changes when required.
Crescent City Diagnostics
Adaptable and easy to use. The integration team of Deepak and Pankaj are very knowledgeable about their product with quick responses and easy to work with. They are adaptable and sensitive to the needs of their customers.
Interactive Experience While Using Live Health Software at CDC, India
User friendly platform for all strata of people (Lab tech to Scientists) with varied level of training (non-technical to technical experts), ranging from minimum guidance-cum-training to session/s based customized training.
Simplifies results sending for Doctors and patients.
Operation and Report Formatting. Simple registration and billing Professionalism and Trust for my clients From Facebook ad, response for my inquiry was quick, demo training, and development with account manager to go live was seamless and supportive on the things that I was slow to understand. I like the chat supporting system on weekends and holidays
Best Lab Software for Medical Diagnostics
Personalized Patient experience, Streamline business operations, Easy to start and very simple to use.
Great Customer Service, Easy to use application with great features
I would give 10/10 for their customer service. Sanket, Mithun and Pankaj are great to work with and very knowledgeable. I love being able to access Crelio from any computer and anywhere. It allows me to perform my job better and provide quick response time to our clients/patients. So many features to choose from. I love the option of modifying the application as per your need.
general reviews
Easy to use always has new updates Most of the reports generated are very helpful in analyzing datas
Excellent services
The adaptability to the needs. The support is great. Have transformed the way we keep data, sharing clients reports and adding value for trend analysis for our clients. The support team especially Keshav Magar and Steffi have been super excellent in getting us on board, adapting the system to our needs and continually following up to ensure we are doing well.
Easy To use Software with Best Support
Hide Amount Due Report Feature, In MIS reports you will get almost 150 types of reports, Including Patient Feedback Report and Best Support.
Awesome team!
Communication was great. The team got back to any questions instantly and resolved all issues. Definitely, the best I've worked with.
I like the software and have already referred to my friends
The software is next gen, with really cool features like and application that tracks the health report for patients along with it the regular updates are sent to patients via sms and whats app. Creating reports is easy as well as attractive. The Account Manager and Customer Support team have been really quick withe responses and query handling.
Informative, reliable and exceptionally
Archive it's simple to retrieve results, English is used by the system it makes it simple to train your staff, calculations simplify my manual life. Support from the helpdesk is something you can count on even for the new user
Make Lab Business Very Easy
Software is perfectly tailored as per lab requirements. Saves Time, Cost & Gives Perfect Control On Leakages.
It is a less complicated system with lots of flexibility at the user end.
Lots of changes can be done at the user end and not depend on the IT support of the system. Customer support is excellent from the account manager and other people.
Great experience
LiveHealth developed a system that helped us tremendously to conduct our study. The customer service was excellent
Experience with CrelioHealth has been awesome
What i like most is their workflow and their security restrictions. Their 24-hour support comes in very usefull.
Best Software in town
They give fast service whatever it may be Due to this Finance issues are resolved Operation and reporting works easier
Path review
Excellent customer service and support, hands-on and professional and perfect for our business.
Ease to use
Very easy to use software. We can decrease our turnaround time with the use of the software. Technical support from customer care is the best including LIS to troubleshooting for the query raised.
User of CrelioHealth from Egypt since 2020
We first started using CrelioHealth back in 2020 it was mainly for giving us the advantage to switch from a server based LIS, to a cloud based one . Which gave us much more accessibility to the system and was a great step forward. Also a great advantage is that it’s a user friendly system in terms of editing or adding reports and creating it with the most suitable layout for the lab. Another great advantage is the trends report and keeping track of previous records for years for our patients.
User Friendly and economic software
Among few best things are: 1. Provides Quick service 2. User friendly 3. Easy interfacing process
Easy and Efficient
Easy operability, customer service is spot on, one of the most cost-effective solutions for LIS
Excellent
Easy to use.. Till date I have seen 5-7demo Live health was Best.. Most important team person called [SENSITIVE CONTENT HIDDEN] if you buy this software speak to this guys they support anytime....
Great experience. Wonderful support from Crelio team
Team response is immediate. Attention to detail is excellent.
No Server Issues. 100% Server Uptime.
Generally, In Online Software We See a Lot Of Server Issues. But With CrelioHealth You Will Get 100% Server Uptime. Best Support.
Great Support from CrelioHealth Team
Chandni provides fast and efficient support which makes our business run so much smoother!
amazing health care software
all features available at vary low cost Its very easy to use amazing app and software I am highly recommended
I am satisfied with the creliohealth,is user friendly
i like the reporting and the billing and interfacing to NICD
Overall experience is good :)
ICMR Upload with good speed with accurate details upated in portal. ICMR Bot is god feature.
Excellent Service
The LIS web based system offered by CrelioHealth has very competitive pricing. There are a lot of customizable options according to the customer needs, and the response from the support team is fast and attentive.
Chakravarty Path Lab
Easy to use, billing is good , interfacing works perfectly finance and support is good
Very good and user friendly product
I like the following facts on liveheath 01. User Friendly 02. Very past process 03. there is here good troubleshooting team. 04. very good analytics reports
Best Online Laboratory Management Software.
Customer Support, Activity Tracking Feature, and Reports can be modified according to requirements.
We have had good and friendly customer service
It appears to have all the features we are looking for in an LIS. We were looking for a program that could handle pooling samples and crelio has worked for us.
Experience with LiveHealth
I like the report formats, Timely Reply on escalations , quick message facilities, Ease of use, Simple to train new employees.
User friendly system
The system interface comes with features that are easy to navigate
Best software
Finally got a great solution to manage inventories. It's very systematic also for LIMS. The support team is also the best and helpful.
CrelioHealth review
CrelioHealth technical and customer support is very responsive and easy available at any time.
Best decision made
An efficient in office and mobile Lis program I like the ability to view the status of reports even when away from the office. The report format is well laid out and detailed. The deployment time was also impressive, as we were up and running in a couple days. The user control features, especially monitoring of revenue streams and the timely update of system features. Live Health is an overall fantastic product
Excellent Software
User friendly, easy to use, Easy Finance Management, And complete record tracking. Overall the software has all that a Lab requires to run the operations smoothly.
Friedley and helpful lab software
This is supportive and great software. It has a good ability to keep data for a longer time. Chandni is nice person for cumminution. She solved our problems immediately.
Livehealth - unbeatable
The system brings in Accountability , Transparency , Efficiency, Quality Control .
Great interfacing with Lab Instruments in CrelioHealth
The automatic outsourcing of samples across multi-locations where we can define transferlocations automatically or in batches which I like the most in CrelioHealth.
Very easy to use and Pankaj is very helpful.
The system is very easy to use. The staff is very knowledgeable and helpful.
Excellent Software Solution for Laboratories
User friendly, customization is possible as per user requirement, Efficient support team , prompt and proactive in query resolution .
Good Laboratory Software to Manage Operation & Finances
The reports are automatically fetched from the machine to CrelioHealth. They have multiple templates for Tests and Speech to Text feature while filing reports so that we don't have to type reports and just speak and it is auto-converted to tests.
Easy to start and very simple to use.
The report filling part is simple, efficient and easy to utilize.
One of The Best LIS, I have come across
Ease of Use Ease of Access Innovative and Improvising product Highly user friendly Easily approachable Team
Easy Operations & Smooth Integration with CrelioHealth
The automation part is great at CrelioHealth whether it is Communications, Configurable forms, Online Payments or Configurable test rates. We experience Quick & easy reporting and also we get all the relevant information about the patient necessary for reporting in CrelioHealth
Prompt service and always helpful
Prompt Service, best support, highly Knowledgeable and very competitive price.
Good product & excellent support
User friendly, provides interface, mobile apps are well made. Excellent suppport response time.
Finance Management through CrelioHealth is easy
We can collect our payment online or offline and we get an instant report in CrelioHealth whether it is Billing Report, Collection reports or Due reports
GREAT
Very easy to send out patient results to doctors and patients.
Hi Hope my messege finds you well! I am Asif from chennai, Currently Looking for the inside sales job Please let me know if there is job openings for sales position Thanks!
Reports Are Delivered Ontime in CrelioHealth
Reports are delivered to patients on time and with ease and help to track reports which are dispatched
Easy to Use, great on-boarding team
Documentation and recorded sessions. Easy communication
Software is really friendly and convenient as per need. People at Creliohealth are very much supportive 24/7. Thanks to Creliohealth.
Quality Support & Smooth Interface
The sample collection part is super easy and helpful. The collection part with CrelioHealth is easy with Preset Instructions & Prompts.
Crelio
This system is easy to use it. It has online training videos
The software is amazing . The handholding to set up the software is really professional.
Configurable System and Easy Operations
Automatic patient communication where all patients receive Emails, SMS and WhatsApp on time
Software services
Customer care is the best, take of stuff needed to be done quickly
user friendly, all the work process can be done through crelio software . anyone can operate this software.
Integration & Interface is smooth of CrelioHealth
The integration is smooth with CrelioHealth. We have our LIMS Software integrated with CrelioHealth and data is smoothly passed from our system to Creliohealth. The patient experience is good and reports are quality which is delivered to our patients. CSM and the support team help us a lot whenever we face any query regarding the system.
Great service and product that does not break the bank
Exceptional and dedicated personalized customer service
Nice application. User friendly, systematic format We are using this software for our lab and it’s been a great experience so far. Apart from software ease of use I would specifically like to mention about the help and support of all team members. Whenever we required their help and they were always there even for our smallest doubt. Thank you
Easy, user-friendly and best lab software
Its best thing is it is integrated with our LIMS and it helps us to manage patient records, access them whenever required also it is interfaced with our machines so that data is transferred automatically without any human intervention. mobile app helps us connect with our patients provided by CrelioHealth
Very good value for the price. Cloud solution makes team productive.
cloud solution. flexibility working with the customer.
The service is good and very easy to use. The report formats are as per our expectations. We do not have much to do as software provides many features for lab operations.
Excellent Laboratory Software...
Very user-friendly software. All the sections like Registration, Admin panel Finance is easy to understand. With the help of interfacing, reporting section becomes much more accessible.
The software provides a wide range of features for reporting. It is easy to use and saves a lot of time as everything related to lab operations can be controlled at one platform.
Good Experience
Being using this Software for the last 2 years and user friendly for the billing and reporting part.
Customer Centric approach of CrelioHealth makes it a wonderful company to get services from. We have used their LIMS application for handling our Chain of labs. From smooth onboarding process to daily usage of system with seamless support made our journey to start the Diagnostic Chain wonderful 👍 Highly recommended !!
Incredibly simple feature packed Laboratory Information and Patient Management System
Minimalistic, simple, easy to learn with lots of features. Periodic new feature additions and 24 x 7 helpful helpdesk crews.
good software all medical related organisations ,i definitely refer who started a new setups ....both online & offline support team also so good ...immediately response we received to short out problems ...tq so much crelio.
User-Friendly Software
In general the interface and reporting is made simple and user friendly. Customized options provided by the company add more control to the users for reporting and review the reports.
We are using this software for our lab and it’s been a great experience so far. Apart from software ease of use I would specifically like to mention about the help and support of all team members. Whenever we required their help and they were always there even for our smallest doubt. Thank you
A good Software that comes in with a load of softwares.
It's options for managing all our business needs and the features needed to manage the daily lab and financial needs and our monthly mis reportings which most softwares lack
The best and the most supportive place to work at. Great environment and great people to work with.
Great software , Found easy to work with this software.
The registration Page also billing as well as Finance is very easy to use. Most easy to add the test and operate the admin module. Very easy for signing doctor.
user friendly software, lab process is smooth due to this software,Customer support is good
Live health software is very useful for us.
Patient registration, Billing, export MIS reports as well as TAT analysis. Doctor application is also very helpful for remote use.
Software has helped us sorting the diagnostics process. This is the best software in today's date. very supportive staff and software is easy to use and understand.
Highly recommended for Labs looking to streamline
Easy to use Software. All the sections like reports, finance and dashboard is easy to use and understand. It helps me decide my future plans for the lab very easily.
This platform is exactly what is was looking for. This is helping us to compete with bigger players. Policy of alloting one person to lab makes a lot of difference in solving issues very quickly. Abhijeet is like one of the members of our lab. We are so comfortable to discuss the issue when arises and he has solved our problems even on off days.
This is user friendly software with great support in onboarding process
Most of the process is automative, which reduces the workforce and also helps us to manage the complete operation with a single software with ease of access through mobile.
One of the best software to look up day to day business transactions and also with inventory management. There are more options like Finance management, Admin and other things. which will be complete use for small organisations. THE ONE SOFTWARE, WHICH WILL BE CONNECT TO ENTIRE TEAM. Thank you Sejal Mam, for supporting us. and thanks to complete Live health team.,
Good software , easy to use supportive team member , issues are resolved early
Time-saving, operation timing minimize with this software, also helpful to analyze the day to day finances, MIS reports,
software is very easy and very simple to handle it, no issues about software thank you crelio health software.
Easy to use software, onboarding process and support provided. Overall happy with it.
Software is easy to use. Team here is supportive and happy with it. Process is easy to understand.
The best part about the software is the extremely supportive tech team. Mr Belal and Ms Abheree has been extremely helpful in taking care of the setup process. Features are user friendly and very convenient. The only drawback is that it can not be used offline at all. Shaurya - Health Care Rhenock, Sikkim
Easy to use, good software and runtime support is good
Finance, time-saving, best for covid setup, runtime support from onboarding team is good.
A great platform to work in the field of lab automation. Great support by the team. Sambit Dash (Lab Incharge) Medex Healthcare Bhubaneswar
one step for all medical laboratory software needs
Most like the features we get like Finance, the operation is getting stable and its managing our 12 centers under one roof. Resen update like Covid Dashboard and the MIS.
Software is easy to use , and very helpful and supportive staff. We enjoyed training. Good Luck
Quick support from Team, friendly interface, Easy to use and smooth functionality.
Excellent software can be used on web and app-based you can manage from anywhere anytime, and good functionality. Very good support 24x7 from Crelio team. B2B business and organization management is easy and user-friendly. you can edit the reports as your requirements.
Software is very easy to use, customer support is very supportive and all services are managed welll in one.
Good software and support provided by onboarding team.
Software and usage, support from team, on boarding process, understanding and knowledge sharing.
Using from last 1 year initially started for covid, but we totally shifted for routine also on this LIMS. It eased our registration, reporting and finance part. Support is prompt and on time from account manager. Need to improve chat support.
One of the best Diagnostic Software
First of all what makes a product valuable is their service and this is the best part about Live Health and especially Mr. Manish who is always available 24x7 and secondly the prodcut is one of the best in India. I will definitely recommend it to all the persons in the industry.
User Friendly.. anyone can use this and we can use on App as well. Mobile application is very useful.
very convenient and easy to use with great support of Mr Abhijit and training was provided for usage
the overall process from sample registration to report release and also too easy to upload the result in ICMR portal
easy to use, the best thing is my Relationship manager- Abhijeet, he helped me a lot in understanding the software. Very easy to manage all the financial and reporting part. Our LIS is working smoothly.
Good LIMS Very useful and handy to use from anywhere
Overall, LIMS is good, specially the Finance feature and report format flexible..
Live Health team helped the client scale up. They're hardworking, flexible, efficient & easily approchable on wekkends too.. While they could be more direct, their Onboarding team is very agile and experienced. By Zaina Diagnostic Doctor Nadeem
It is a very well structured software
All in one Software, like registration,Billing and Operation along with Finance under One roof. And easy too.
My experience with this software is really good, Using this software for covid data, by this its easy to manage and upload data so, easily without any hassle.
Support is good. All my queries are solved by support team.
Support is good, especially from Abhijeet. He always respond to my queries and solve it within minutes.
The software is ideal for all lab operations. Easy to understand and control all functions. Smooth onboarding process.
One point healthcare services, daltonganj, jharkhand
Software is easy to handle. While it's account manager "Mr Abhijit "is very polite and helped me a lot to solve the problems. He is always available 24 *7.
we use this software from last 1 an half year, we are so glad because the software speed is very fast and service is also good.
Amazing Software.!!
User Interface, Report Management, Referral management and all the other features are really nice.
Software is user friendly. I have used other software like Labsoft, Dot Health, PCS Lab, Vax1 but Crelio Health stands out among them. and best thing is the staffs of livehealth is very cooperative...miss Abheree is best trainer among them..my all ratings goes to miss Abheree Ghosh.. Thanks and Regards Bijay Kr. Sahoo Operations Manager- Xpert Diagnostics
Livehealth appreciation Post!
Easy to use, updated very often, in sync with the latest technological updates to make the user experience easy and smooth. And the customer support is very friendly and quick at solving issues!
Software is easy to use. Also Inventory feature is very best. supportive account manager. Inventory is very useful to manage all data.
Software is very easy and and solves my every query for reporting the patient test reports.
Easy test reporting and deliver reports to patient easy. Also support from Mr. Sarang is very good. I would like recommend this software to my friends and colleagues.
Easy to use ,good features , good response while raising the issues within suffient time, (Abhijeet) help full person at any time when we want a clarification abt the software.
User friendly and easily able to manage all finances
Payment options are good Reporting formats and customization of reports and bills Billing is easy and understandable. Can be accessed from web and mobile MIS reports are very useful and Livehealth has the option of providing all kind of MIS reports
There are a lot of features and accessibilities in this software, Comes with easy payment settlements and all in one packed platform for carrying out the daily functions of Lab reporting.
It is one of the best user friendly software I have encountered in the diagnostics industry.
Being able to access Finance, Operations over Mobile App very easily. What's app integration is such a user friendly feature for patients. B2B Clients (Hospitals, Lab) monthly billing with auto-invoicing is a great feature.
Crelio Health is a very good and reliable cloud based software. Every task has become very easy like patient registration, billing, reporting and finance. We get all the features under the same roof which has made it easier to use. It is also user friendly and pocket friendly. Regards, Dhananjyoti Barman Proprietor- Myolab Global Healthcare Pvt. Ltd.
Easy to use GUI & Excellent Customer Support Team
Easy User Interface No Breakdown/ loss of connectivity. No issues in User profile mapping / Authorizations Master data maintenance - menu driven, ease of use Data integrity across modules is accurate. Roll out to new Labs is well defined.
The staff of this firm is very helpful, Software comes with many handy features and there is an ease of operations from the collection of samples to reporting for the same.
User Friendly and easy to work on this
Easy to work and have all accessibilities like crate profiles and add new investigations, Have Review before submitting the reports.
very phenomenal software i have used to date great attention to detail and user friendly
lovely software
The Account manager is very good. One can get help at any time. Also, they full fill the requirement. Till today whatever queries I have raised they solved them.
Good software, Easy to use. Excellent software for all kind of lab solutions with skilled and supportive staff. U can manage your all data in one software which is CrelioHealth (formerly LiveHealth).
report generation
Easy report generation process. Bulk Report downloading and emailing is super easy.
Used for covid only in lab Vansh Diagnostic, nice software easy to use and also support is on prompt, ease our bulk registration, reporting process.
Excellent customer service by Abhijeet
The system has many features and Abhijeet our representative has been phenomenal in helping us.
Exellent software for all kind of lab solutions with skilled and supportive staff.
Very User Friendly LIS
The software is really good and the support from the team, mainly Abhijit who is handling our account is really very helpful and supportive and it really needs a lots of patience to settle a new centre, which he is handling with great care.
We are pleased with the results of the product. Team has quick workflow and precise estimates. LiveHealth Account .manager is responsive, accessible, and communicative. By satish Saini Owner
Updated, Easy to use and Good Customer Service
We have been using Creliohealth for almost 3 years now and still very satisfied with its performance . It has a new updates every now and then. Perfecting it's few flaws. With all the new updates it is still easy to use. The customer care services are always there to help you whenever you face problems.
Nice software user friendly support is up to mark and prompt, sometime due to server error it will slow down.
Administrator
Ease of LH software for different tasks related to registrations, reporting related things etc
Easy to use, flexible support timings, using CrelioHealth from last 2 years. Understand the things and deliver it. Geeting good support from Mr Chetan. Keep it up CrelioHealth!
Increased our productivity output
Using creliohealth has definitely improved our productivity output and has reduced our work load to the greater extend hence enabling us to fill data at much greater speed
Easy to use, flexible support timings,using CrelioHealth from last 2 years. Understand the things and deliver it. Geeting good support from Mr Manish. Keep it up CrelioHealth!
A simple yet exceptional product
Every aspect of this product is very easy to learn, whether you're a user or an administrator each section is easy to configure and works well. The setup was done with help from the LiveHealth team and they completely helped customize every aspect for us as it was an integration rather than a standalone setup.
Good software. User friendly. Support team is very helpful. Account manager always answers our calls.
Easy to use and intuitive product. Extremely responsive team
Simple and straightforward to manage with ton of rich reports and a very responsive support team. Also, adding tests and creating profiles is super straight forward which makes it far more productive. Also, two factor authentication allows us to secure all the accounts.
We are using LIS from last 1 year, its easy our operation work, finance work. Any issue Abhijeet is taking care of it asap. His support is very good.
Best link for laboratory perpose, good service too
We can access in any where. And take the report fraction of secand. It's very easy to use.
Very easy to use, we are using this LIMS from last 2 years, also time to time support make our work much easier. Also recommended to others labs.
Perfect application for Pathology laboratory
Everything is cloud based and require absolutely a low spec system and just an internet connection to use the software.
Easy to use, Lab managment is done entirely in the software, Customer support on time. Pocket friendly.
LiveHealth is great
Easy to use, user friendly, tons of features Able to modify report formats easily anytime Anybody can learn it very easily Ease of access - can use on phone or system
Good software. User friendly. Support team is very helpful. All module are easy to understand specially new finance is very easy.
Best Software
1) The Best part of the Live health software is the billing section. 2) I also Like the support team. They immediately responded on chat and resolved the queries.
Our team using this software past 1 year. Experience is very good. Livehealth team are very friendly . Working with using livehealth is very convenient. #Bishal
very good software
The feature we like the most is TAT management which allows us the check the operation flow. Also, the new Financial report helps us to check the data and get in the format which we want which reduce our effort and time
I am working here for more than a year, it's very nice place to work. Edit: I was working here for almost two years. One of the best place to work.
Using CrelioHealth You Will Get 100% Automation In Lab.
Patients Get End To End Digital Experience. Fantastic Support. No Server Issue.
Working at CrelioHealth has been a great experience. The team is nice, supportive, and the work culture is very positive. I feel proud to contribute to a company that’s making a real impact in healthcare tech. A great place to grow and learn!
Best lab oriented software
Report editing, as well as registration of patients, is very much simple.
Best LIS software
I am using creliohealth and its very good and easy to use within budget
Very good and friendly software,
Admin functions are excellent, easy to maintain patient records.
All-in-one solution for Medical Lab.
Software is user friendly due to ease of use which optimize you to streamlining your lab operations.
From Qualilife diagnostics
Service and easiness of use Good communication system Immediate attention
Easy to use
We can manage a big size of information. You can use it in small or large clinic.
Customer friendly and prompt service
Helpful for both doctors and patients to trace reports and submit them online
U can review previous reports.
U can operate with mobile also. U can review previous report.
Best LIMS solution
Excellent way of reporting and very easy to use. My work load gets minimize by using this software
User Friendly Feature Rich Cloud Based LIS
Product is easy to use, very fast, feature rich. Has a good amount of visual graphics to display the overall position of the day in the dashboard. Users can also take help of the SMS/WhatsApp notification facilities available (at an additional cost) which informs the patient at each stage right from Registration to Report Ready. The new ICMR integration feature makes it very easy to upload bulk patient data to ICMR portal (again available as a paid utility). There are a plethora of canned reports which is very handy. Instrument interfacing is also provided.
Friendly staff
It’s user friendly, very good support team. Specially most of the time if I get any issues while using the system, online support team they have solve the issues same time, (Bhagyashali Sawant)
My experience with use of Livehealth
Ability to give comparative reports in tabular format Fact that it is cloud based so that patients can access reports online while on the go Facility to see previous value while typing
Good Laboratory software
Ease of completing tasks from Patient registration to results dispatch.
Vast
It's a vast software which is easy to use. I liked mobile application as it's very helpful for us. It's cloud computing. Patients can receive mails after submitting reports.
A satisfied customer since last 4 years
Livehealth is extremely user friendly software where even phlebotomist can use the registration module with an ease. All mandatory steps like registration, bar coding, accession, interfacing, review, verification, ensure that there is no scope for pre-examination or examination errors and minimise TAT. During review and verification, the alert on past test results saves lots of time in communication with the referring doctors and help further minimising TAT. The best part is a finance module which gives MIS reports helping in analysing your own performance in all areas. In short, this cloud based LIMS is a complete LIS tool for any size laboratory.
Very good product for Lab Operation
1) Easy accessible for employees,consultants and patients. 2) MIS is completely descriptive and analytical.
One of the best user friendly LIMS.
Easily able to access Registration, Operations over Mobile App very easily. What's app msgs on patients mobile is great achievement. MIS, Finance, Dr revenue is very easy on a single click. Support is very good and very prompt.
Easy to Use Manage
A complete package having all the modules needed for Lab operation and comes with Integrated Mobile App for Patients, Referral Doctors, Business Partners, Technician and Phelbo
Very user friendly lab software and good service
The software is quiet user friendly. The service is good. Mr Abhijeet and Mr Nitin are always available in case of a problem and help sort out the problem.
User friendly software
The product is easy to use, especially for doctors who do not belong to technical background
Fulfill all the requirements
The product has vast functionality. Whatever you require just raise the query and they'll provide it.
Amazing UI
It has a very good Ui And it’s mobility makes us plug and play at different locations easily - we can easily modify our report formats And add new tests or price lists
User friendly LIS
Customisation as per your requirement. The team is available to cater all your requirements and make the system lively as per your needs.
Overall easy to use and great way to get fast help
1) Ability to connect with medical professional 2) Ease of use and connection
State of the art terrific software for every size of lab
The interface , dashboard and ease of using the software to get insights and deep information on database.
We grateful to get assistance from Shruti in setting up our lab system
User friendly software
Livehealth software is easy to use and easy to access from anywhere, as its Online. :)
Amazing cloud based LIMS solution if you are looking to grow your Brand.
Complete LIMS solutions connecting Lab, Patients, B2B labs and Referral Doctors
Complete LIMS solutions connecting Lab, Patients, B2B labs and Referral Doctors
The best thing with the software is - We can collect payment online or at center and we get an instant report in CrelioHealth whether it is Billing Report, Collection reports or Due reports. I like the features which they provide which are unique from all other providers. Registration, billing, sample management, finance management, all the features at one place. This all makes the software very reliable and easy to use.
LiveHealth Implementation for Diagnostics Chain
One of the best SAAS platform product I have come across and was selected to implement the software to one of the Diagnostics Chain. The technology stack and the ease of the software is the icing on the cake. I loved their live monitoring dashboard with respect to the foot fall and the tests being conducted across different locations of the diagnostics lab. I had the opportunity to work with the senior management , and the team open to feedback to enhancement of their product. The ease of Machine integration with the systems in short period of time and the team dedication working towards a smooth launch.
Review
Auto ICMR Upload and QR code for all the tests
Very good Service
Automated SMS for Patients Mobile Apps for Lab Owner Online Report Delivery
Easy ,user friendly - LIMS
Finance , Doctor App, SMS management, Interfacing, etc
TECHNOLOGY CHANGING THE FACE OF DIAGNOSTICS IN INDIA!!
- Rapid expansion and growth due to automation by software. - Autoemail and WhatsApp of reports hence patient get report delivery as soon as report is ready. - Bidirectional interfacing saves hours and staff, besides nill transcription errors - Online bill by message reduces risk of - Multiple CC with single master login to expand business over multiple cities. - In Covid times has proved to be a big boon as service can be provided in the comfort of patient house including home booking of appointment. - Status of report visible
Review
Finance option is good, Registration and auto email facility is also notable
Best software for Diagnostic laboratory. Best team for customer support
Modules, Features, Service, Team, App, API, Management, Trend report
Human Resources
Hi we are happy with the overall experience with LH
Completed one year of association with satisfaction
Easy to use Software with flexibility and enormous capabilities, have completed one year and have no hesitation in confirming that there are lots of more available useful features which we have not yet visited. Of course, we would like to thank Marketing Team of Livehealth for convincing us to use Livehealth.
Review
Mobile App is the best feature. Very easy to use. Dashboard is very good.
Best laboratory management system
Web enabled, Analytics, End to end automation and process capture.
Great
Customer interactive Analytics Turn around time
Good product!
online software so easier accessibility very easy to use user-friendly Support is very good.
Job done with ease
Integration to the instruments, billing , reports
A comprehensively packages yet intuitive LIS for private laboratories
After Sales Support, Ease of Use, Lag-Free App
LIS System review
Cloud based is great system can be accessed from anywhere
Most Likely to recommend to a friend looking for excellent support
24/7 support and perfect customized solutions.
Good LIS friendly and easy to use
Customer Service Support team Chatting function
Good service
Quick response from account manager and immediate action on it
LiveHealth review
Ease of use, wider functionality, updates frequently
Easy to use software
1)Software, finance,reports, entire lab mangement.
Ease of Use & Great Team
The overall UI experience is well thought off and hence was easy to train the front end users. Additionally, the team support has been brilliant, spearheaded by Parag Khare. Parag & the team has been really proactive and supportive esp since we had implemented the software at our lab at IGI Airport, which was operating 24/7 under high-stress conditions. The team even is quite receptive to new suggestions and implement those quickly, for example the QR code request raised by us.
Excellent
User friendly......Easy to use even trainees can use it properly
Experience with Live Health
We are happy to be using Live Health for lab management of reports, since May 2020. We got onboarded during the pandemic and the online support provided was extremely helpful and efficient. The quality, look, and feel of the reports are very good. We are very happy with the support being provided 24 x7. Since we have moved on from an old lab management software, to Live Health, the features which Live Health is providing are certainly adding value add. The cloud-based application works efficiently on our 4G hotspot. We are looking forward to continued support from Live Health so that we can leverage the platform to the best of its capability, especially around real-time updates and report delivery for our patients and doctors.
Good and user friendly software
Reporting can manage easily. Inventory can manage easily.
Good and informative dashboard.
userfriendly. SCOPE DEFINITION for each department
Essential Lab Software by Mr. Abhijeet Kukade
Financial Dashboard & Operations Waiting list
Livehealth is progressive and easy to use. Connecting with patients and doctors is seamless.
Accessibility and connectivity. Support is fantastic too
Good Experience
Usefriendly. Usefriendly. Usefriendly. Usefriendly Usefriendly
Everything on one site
Quick response, intellectual interface overall
Informative
Simple and easy to understand. user friendly
Great platform for diagnostic setup
Report sharing and mobile application is good
Much Needed Package for Lab Management
1. Features of Referral management 2. B2B Management
Crelio Patient Engagement Software Reviews
The service is great with any one team member always available for our support whenever needed. We like the UI and its features. The patient experience is great.
Great experience! CrelioHealth has allowed my business to scale and provided a compliant way for our patients to receive their results on time.
The unique features provided by Crelio Patient Engagement are really good. The patient management is great where patients can access the reports in real-time and provide feedback to the lab.
Crelio Patient Engagement is good for automatic patient communication, speeding up report processing, efficiently checking on patients, and keeping files organized.
Crelio Inventory Lab Management Software Reviews
This software saves a lot of cost by measuring inventory and tracking its performance & reducing leakage. Creliohealth also has a multi-view dashboard for expiry and near-expiry inventories which helps us plan and manage better.
Their cloud inventory helped us to reduce our leakages, and manage our stocks & also vendors and it is worth it!! We will surely recommend it to our referrals.
It covers most of the aspects of inventory operations. It is easy to use with a barcode feature. The response to queries is also prompt.
With CrelioHealth Inventory, it's effortless to categorize all the products according to their brands and vendors. We can track near-expiry products. Easy to transfer inventory between the store and various departments.
See why labs in 20 countries rate us 4.7 out of 5.
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Questions About These Reviews
Where do these reviews come from?
From three independent review sites — G2, Capterra and Software Advice — and from our Google Business Profile. The videos are customer interviews from our YouTube channel.
How many reviews does CrelioHealth have?
As of October 2026, CrelioHealth has 262 reviews on G2 with a rating of 4.7 out of 5, from labs in 20 countries. On Capterra we are rated 4.5 out of 5 from 52 reviews, and 4.5 on Software Advice.
Can I see reviews from labs like mine?
Yes. Pick your region on the map at the top of this page — India, the United States, the Middle East or the rest of the world — and the videos and reviews below follow it. You can also filter the reviews by topic: support, ease of use, reporting, integrations, implementation and value.
How do I review CrelioHealth?
If your lab runs on CrelioHealth, you can leave us a review on G2


