Image illustrating a lab technician using CrelioHealth’s user-friendly, cost-effective LIMS to improve productivity, maximize ROI, and reduce operational costs

A Comprehensive Suite For Exceptional Patient Care

Empower patient satisfaction with end-to-end tools that simplify your patient journey. From auto-order capture to quick report delivery, our Patient Suite makes patient service delivery a great experience for you.

Trusted by 2500+ Lab Businesses
Medical Lab Leader LIMS High Performer LIMS Momentum Leader Software Advice Software Advice

Personalized And Built For D2C Clinical Labs

Everything a modern D2C lab needs to manage patient experience and clinical operations, built into one system instead of stitched together from several.

Single Dashboard to Manage All Bookings

Deliver A Holistic Patient Experience

Enter the era of clinical lab management with CrelioHealth’s solutions tailor-made for labs to capture orders seamlessly, optimize scheduling, and effortlessly manage your online offerings from a single solution.

Dedicated Phlebo App for Phlebotomists

Unlock Remarkable Efficiency

Eliminate manual tasks with seamless automation that simplifies complex workflows, optimizes resource allocation, and boosts productivity to unprecedented levels. Embrace streamlined operations and achieve success.

Status Alerts Live Tracking

Empower Growth And Scalability

Experience our cutting-edge platform, crafted to meet the unique needs and challenges of Direct-To-Consumer Labs. Prepare to unlock your lab's true potential and provide unparalleled patient experiences.

The One-Stop Order Management Solution
For Clinical Labs!

Every order, no matter where it comes from, should land in the same place.
Here's how CrelioHealth brings them together.

  • Calendar Check

    Integrated Order Booking

    Capture orders directly into your LIS from third-party tools or various lead sources, hassle-free. Simplify workflows, save time and effort, and focus on what matters most for exceptional service delivery.

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    At-Home Testing Simplified

    Simplify home collection management and shipping of self-testing kits without the need for a separate tool. CrelioHealth’s innovative system makes sample management a breeze.

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    Branded Patient Portal

    Easy appointment bookings, tracks lab test progress, provides secure logins, and safely stores medical history. Conveniently access reports from anywhere and boost patient experience.

Streamline Processes Across The Order Journey And Eliminate Redundancy

From the moment an order comes in to the moment a report goes out, here's what runs on its own.

Provider Portal

Capture Orders

Every order source feeds into one queue, so your operations team works from a single view instead of checking multiple inboxes.

Sample Barcoding

Submit Insurance Claims

Claims are submitted through existing integrations as part of the order flow, not as a separate task someone remembers to do.

Provider Portal

Collect Online Payments

Payment happens at booking, removing a manual reconciliation step your finance team would otherwise handle later.

Sample Barcoding

Set Auto-Alerts

Automated SMS, email, portal, and app notifications replace the manual status calls your front desk used to make.

Scan Sample to Create Batches

Dispatch Reports Digitally

Reports go out automatically the moment they're ready, removing a manual dispatch step from your daily workload.

End-To-End Self-Testing Kit Management

Self-testing kits add a layer most labs don't have to think about: shipping, activation, and getting a sample back safely. Here's how that runs inside CrelioHealth.

Multi-center management finance dashboard
  • Quality Control Excellence

    Capture Patient Orders

    Simplify the process of capturing orders for at-home testing kits and collect all relevant patient details and shipping information directly into the LIS.

  • Transparent Accountability

    Patient Kit Activation

    Effortlessly send activation codes to your patients. Provide crucial instructions on how to collect and activate samples precisely. Get accurate sample collection time for a simplified workflow.

  • HIPAA Compliance

    Improved Sample Reception

    When patients ship their samples back, important details like the sample ID and collection time are automatically preloaded to eliminate manual entry. Start processing reports right away.

Your Patient Portal And Patient App

One portal, one app, and everything a patient needs to stay informed without calling your front desk.

  • Calendar Check

    Offer Patients Secure Access to Digital Reports from Anywhere

  • Bell Dot

    Harness Patient Feedback to Drive Improvement

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    Stay Informed with Regular Status Updates and Alerts

Patient booking experience

Make Your Website Your Online Store in a Jiffy!

Turn your existing website into a booking channel of your own, so promoting your offerings and competing with aggregators doesn't mean investing in new infrastructure.

Home collection management dashboard
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Online Patient Bookings

Simplify the test booking experience with online patient engagement. Capture all important medical fields faster and without errors.

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Tailored to Your Brand

Your brand is unique, and we understand that. We offer fully customizable online stores that can align with your brand's vision.

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Promote Healthcare Packages

Skyrocket bookings by promoting packages on social media and other marketing channels. Create captivating custom packages that resonate with your target audience.

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Scheduling Simplified

Streamline scheduling, increase reliability, and take control of availability. Simplify your workflow, eliminate no-shows, and increase operational efficiency invariably.

How CrelioHealth Simplifies The Home Sample Collection Process

Capture All Home Visit Requests

Take complete control of home collection orders from your lab using a dedicated dashboard. Assign phlebos as per their availability and manage them smoothly.

Home Collection dashboard

Assign Visits to Phlebotomists In Real-Time

Allocate phlebos for your next orders based on their real-time status, location, and availability. Understand home visit request capacity, efficiently plan and distribute their workload.

Phlebotomist dashboard with live map

Get Status Alerts & Live Tracking

Offer patients prompt service to track the location of phlebotomist in real-time. Auto send information like booking alerts, payment status, etc. to patients through their journey.

Patient app showing order status Sample scheduled notification

Collect Samples & Payments via Phlebotomist App

Enable phlebos to understand the order details along with area and location support, live tracking details, payment, sample collection options, and much more, all from our dedicated app.

Phlebotomist mobile app overview

Built for Clinical Environments.
Secured for Enterprise Scale.

Responsible AI

AI that keeps clinicians in control

  • AI ResponsibilitiesYour data is never used to train public AI models
  • AI ResponsibilitiesAI only accesses the data needed for each task
  • AI ResponsibilitiesLabs own and control their AI outputs
  • AI ResponsibilitiesClinicians review & approve AI-assisted results
HIPAA ISO SOC2 GDPR

Compliance

ISO 27001:2022 certified. SOC 2 aligned controls. HIPAA and GDPR aligned practices.

Data Protection

High level encryption in transit and at rest.

Infrastructure

Secure cloud access for teams worldwide, with continuous monitoring.

Access Control

Role-based access, SSO, and scoped permissions.

Secure Integrations

Secured HL7, FHIR, and API connections.

Audit Trails

Every user action and result change is logged with who, what, and when.

Here's What Direct-to-Consumer Labs
Say About CrelioHealth

Explore More Ways To Use
CrelioHealth

Our Latest Blogs

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February 15, 2025

Direct-to-Consumer Lab And Its Impact On Traditional Healthcare Practices

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February 20, 2024

Leveraging Data-Driven D2C Labs to Uncover Insights for Tailored Patient Care

Imagine a healthcare experience where you’re in control, empowered to take charge of your well-being with convenient testing...

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Blood sample tubes in the lab
September 23, 2023

Optimizing Patient Care With Direct-To-Consumer Labs & LIMS

In today’s rapidly evolving healthcare landscape, Direct-to-Consumer (DTC or D2C) Clinical Labs are emerging..

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Your D2C Lab Software Questions, Answered

Yes. Orders from your website, aggregator platforms, and third-party booking tools all feed directly into your LIS. Your team sees every order in one place, instead of logging into separate systems to check what came in from each channel and manually re-entering it into your lab's records.

Phlebotomists are assigned based on real-time location and availability, so a visit goes to whoever can reach the patient fastest rather than the next name on a list. Your dispatch team sees capacity and workload across the whole team, which makes planning a full day of home visits far more predictable.

No. Kit orders, shipping details, activation codes, and sample reception all run through the same LIS as your other tests. When a sample ships back, the ID and collection time preload automatically, so your team starts processing immediately instead of matching paperwork to a returned kit.

Yes. Patients see live location tracking once a phlebotomist is en route, along with automatic updates on booking confirmation and payment status. That visibility cuts down on the "where are they" calls your front desk would otherwise field throughout the day.

Most labs get their branded online store live within minutes of connecting their website, since it plugs into your existing site rather than requiring a rebuild. You control the packages, pricing, and branding, so it feels like an extension of your lab, not a bolted-on widget.

It replaces most of it. Patients can book, pay, track results, and leave feedback without calling in, which frees your staff to handle the calls that actually need a person. Digital reports and status alerts cover the majority of what patients used to phone in to ask about.

CrelioHealth laboratory software background

Provide Your Patients An Experience That Matches How People Book Everything Else

You've seen how order capture, phlebotomist dispatch, and a branded online store come together to remove friction from every step a D2C patient takes. The next step is watching it run against your own booking volume and test menu, with our team showing you exactly how it fits.