Optimize Your Order Process with Custom AOE Management
Streamline AOE management with customizable forms, precise data capture, and seamless access throughout your lab’s workflow. Ensure complete and accurate information at every stage, from order entry to reporting.
Benefits of having AOE in your Lab Workflow
Compliance with Clinical Laboratory Regulations
Stay compliant with CLIA and other regulations by automating the collection of required patient data at order entry.
Ensure Test Relevance and Accuracy
AOE captures essential clinical details at order entry, ensuring that only relevant tests are performed.
Billing and Reimbursement Compliance
AOE collects necessary clinical data for insurance claims, ensuring smooth reimbursements and preventing denials.
Support for Diagnostic and Treatment Decisions
AOE enhances the value of test results by providing the clinical context needed for accurate interpretation.
Sample AOE Forms
Empowering Your AOE Process with Key Capabilities
Transform your order process with our customizable AOE management system. Seamlessly capture, configure, and track test-specific information at order entry, reducing errors & optimizing lab workflows, helping your team deliver accurate results with confidence.
AOE Collection at the Time of Order
Ensure the accurate and thorough collection of Ask at Order Entry (AOE) information during the order process, improving workflow and reducing submission errors.
AOE Capture by Test, Profile, or Bill
Record AOE responses at the time of order entry, tailored for individual tests, bundled profiles, or for the entire bill. This ensures the capture of specific, relevant information for each order.
Complete AOE Fields for Submission
Ensure that all mandatory AOE questions are filled out before proceeding to order confirmation. This eliminates the risk of missing essential data, preventing incomplete orders.
Guided AOE Entry for Front Desk
Front desk staff receive prompts and clear instructions, ensuring that all required AOE details are collected with accuracy during patient registration.
Effortlessly Manage and Access AOE Data
Keep AOE details within reach and adaptable throughout the lab workflow. Whether during sample collection or reporting, ensure key information is always accurate and easily accessible.
Ensure Accurate Sample Collection with AOE Details
AOE responses are vital for guiding accurate sample collection and processing, allowing lab teams to make informed decisions based on detailed patient information.
Quickly View or Update AOE Information Anytime
Gain instant access to AOE data at multiple touchpoints, including sample accession, report entry, and patient records, so your team can make updates or corrections as needed without any hassle.
Integration of AOE Data in Exports
Include AOE details on important exports like the TRF, Report PDF, and Bill PDF, ensuring every aspect of the order is clearly documented for both the lab and patients.
Tailor Your AOE Forms to Fit Your Workflow
Design AOE forms that align with your lab’s processes. Customize the form flow and structure to capture the precise information you need for any test or profile, ensuring efficiency and adaptability.
Flexible Form Sequencing for Lab-Specific Needs
Lab admins can modify the order and flow of AOE questions, tailoring the forms to capture relevant data based on your lab's unique processes and requirements.
Configure AOEs for Specific Tests, Profiles, or Bills
Easily assign AOEs to individual tests, comprehensive profiles, or the entire bill, ensuring that all necessary information is collected with each order.
Efficiently Bulk Map AOEs Across Multiple Tests
Save time by mapping multiple AOE forms to various tests or profiles in bulk, streamlining setup and reducing manual effort in managing AOE data.
Frequently Asked Questions
Got a question? We've got answers. If you have some other questions, do not hesitate to contact us.
Yes, you can customize the PDFs according to your design and specifications, though default templates are also available. To implement this, simply contact our customer support team or your account manager to raise a request.
Yes, the AOE workflow is integrated into the "Add Test to Bill" scenarios as follows:
- When adding a test, AOE must be captured before confirming the addition, similar to the billing process.
- For “Add to Existing Bill,” AOE is required only for the newly added test(s) or profile(s).
- For “New Bill with Same Accession No,” AOE will capture Bill AOE (if configured) along with the added test(s) or profile(s).
To enable AOE management please contact your account manager or our support executives, they will help you further.