A Step Towards a Better Patient Journey with Resourceful Patient Experience Software
Enhance the patient journey with CrelioHealth's advanced Patient Experience Software. Enable a high-quality and exceptional patient experience by streamlining registration, billing, payments, reporting, and more with our innovative solutions.
Simplify Patient Management with Patient Experience Software
Improve patient management, save redundant lab work and improve efficiency with our Patient Experience Management Software. Access our easy-to-use patient portal for seamless booking, patient medical history, and real-time communication to enhance the patient experience.
Reduce
Redundant Work
Simplify patient registration process and manual record searching right from patient appointment booking, payment collection, to report delivery and beyond. Reduce the effort & errors on manual and wrong entries.
Easy
Patient Portal
Offer seamless patient booking experience and traceability to see the progress of lab tests, updates on offerings, previous medical history and storage using a secure patient login on the web and mobile patient portal.
Build
Patient Trust
Utilize our Patient Communication Platform to establish real-time communication about your value offerings & updates with your patients and stay connected with them to maintain customer loyalty & boost trust.
Explore The Features of CrelioHealth's Patient Experience Software
Enhance the patient booking experience, streamline both offline and online payment options, and establish a dedicated patient portal to facilitate effective communication. Simplify patient management with these advanced features to meet patient expectations at every stage of the patient journey.
Improve The Patient Booking Experience
With our Patient Experience Software, provide smart & multiple booking options to your patients with customizable features & benefits, easing the patient registration process throughout and consuming less time than ever.
Self-Patient Registration Through Kiosk Mode
Empowers your lab to prevent long queues at the waiting room and repetitive work at the front desk by implementing self-registration through QR code scanning at your lab, referral centers & clinics. This innovative Patient Experience Software feature streamlines the patient registration process.
Unique Slot Availability
Our Patient Booking System allows for unique slot bookings across all centers with easy & customizable controls to schedule appointments for specific booking time, showing holidays, half days and working hours. With our Patient Experience Platform, labs can know your orders in advance, improve management & plan capacity accordingly.
Capture Medical History Of Patients
Maintain clinical compliance and streamline registrations with our Patient Experience Management Software. Reduce redundancy at registrations by auto-capturing medical history of patients with digital TRF, insurance history and other key documents.
Seamless Offline & Online Payment Experience
Our Patient Experience Software enables you to provide faster and convenient payment options for patients, whether they visit lab or opt for home collection services.
Online Payment Integration
Out of the box payment gateway integration with zero effort to ensure easy & cashless transactions at test bookings for all types of orders. Experience the convenience and ease of secure online payments with our Patient Experience Software.
POS Machine Integration
Accept card payment transactions quickly & conveniently that reflects directly into your system without any interruptions.
Offline Payments Controls
Improve cash payment experience with complete discount control.
Dedicated Patient Portal & Patient Communication
Digitize the post booking experience with seamless report access through a patient portal. Automate communication & notification to minimize waiting time for report collection using our Patient Communication Software.
Dedicated Patient Portal & App
Utilize our Patient Experience Software to enable patients to view their reports easily through a secure patient portal, accessible on the web or patient app. The portal also allows patients to store bills, insurance papers, discharge papers & essential health-based documents easily.
Automate Communication To Patients
Automate communication to patients with appointment reminders, test status alerts, payment notifications, and messages about bill dues. Our Patient Experience Software also enables you to deliver reports online all through WhatsApp integration, SMS and emails.
Patient Trends
With health history and clinical records, enable patients to understand the changing health trends with color coded explanations.
Simplify Patient Acquisition At Scale
Keep your patients actively engaged through value offerings, targeted outreach and personalized services to increase patient satisfaction and retention with our Patient Experience Software.
Enable Promotions
Improve your lab’s online presence by running easy-to-setup personalized & specialized healthcare package using a shareable link on various online communication channels, social sites and even WhatsApp.
Website Store Integration
Configure your lab’s website into a store with ease using custom themes, color codes and slot control options. Easily collect payments online and orders in bulk from your website using our Patient Experience Software.
Automate Patient Feedback Management
Our Patient Experience Management Software allows you to auto-collect patient feedback through report footer links, apps and more enabling you to improve service delivery.
What's More in Our Patient Experience Management?
Language Localization Capability
Utilize our Patient Experience Software to localize your service delivery using report delivery with language support. E.g., RTL option with Arabic language support is available for countries located in the Middle East.
Custom Themes for Branding
Enable branding by selecting custom themes suitable for your business along with color codes that support your brand. Use white-labeling options for reporting, messaging and other business communications.
Benefits of Patient Experience Platform
-
Government Portal Integration
-
Smart Reports
-
Secure Patient Registry
-
Creating Secure Health IDs
-
Trends Report
-
Consent Based Sharing & Deletion
What Our Customers Often Say
The unique features provided by Crelio Patient Engagement are really good. The patient experience is great where patients can access the reports in real-time and provide feedback to the lab.
Our patient experience and B2B customer experience have improved a lot after using Crelio Patient Engagement. With their white labeling for emails and SMS, giving qualitative experience to our patients is easier for us.
Crelio Patient Engagement is good for automatic patient communication, speeding up report processing, efficiently checking on patients, and keeping files organized. It has improved our patient experience significantly.
Explore More Ways To Use CrelioHealth
Multicenter
Lab Management
Web-based LIS and RIS solution for automating your processes & managing business better.
Know MoreB2B
Lab Management
Get full visibility on your stocked inventory, consumption and loss of inventory. Our tools give real-time data so that you can plan ahead of time.
Know MoreHome
Collection
Enable hassle-free home collection management for labs, phlebotomists and patients with tracking and more benefits.
Know MoreEnhance Patient Care & Satisfaction with Cutting-Edge Patient Experience Software
Boost patient expectations at every stage of the patient journey with our trusted digital solutions and secure communication. Book a demo of our Patient Experience Software to explore its features. Reach out to us to elevate your patient experience.